Even Tesla and their driverless cars use actual drivers. All organizations need humans to provide products and services and run effectively. The departments that handle all those humans are Human Resources.
But what do the people who work in those departments actually do? Here are 5 responsibilities you might have if you worked in HR:
Hire: As a member of an HR staff, you might help to recruit and hire new employees. That might involve working with other departments to come up with very specific job descriptions and then getting the word out through your marketing department. If you worked in a small company, you might just place want ads in local newspapers or on social media sites.
Onboard: Once that new person is hired, someone has to teach them the rules of the company and connect them with the people who will train them on the specifics of their job. If your company has an employee handbook, it probably includes personnel policies; that’s a good place to start. But you’d also need to answer new employee questions on payroll policy, benefits, company processes, safety rules, and maybe even where you keep the washroom key.
Pay: If you’re good with numbers, you might work in payroll. When those new employees first start, you’d have them fill out paperwork like Form I-9 (Employment Eligibility Verification Form) that verifies that they’re eligible to work in the U.S. You’d also have them fill out an IRS W-4 form which is for tax withholding. But that’s just the setup. Once they’re an employee, you’d need to verify hours and wages and make sure they got paid accurately, with the proper deductions. Learning the basics of payroll accounting and business software like QuickBooks will give you a solid foundation for a career as a bookkeeper, payroll clerk or accounting assistant.
Handle Benefits: Another important task you’d have as an HR specialist would be to make sure that employees get the benefits they’re entitled to. Health insurance, paid time off and retirement plans are just a few of the benefits some companies offer. Large corporations might also often offer reimbursement for continuing education or incentive plans. And even small companies may have perks of the job, like discounts on merchandise or paid birthdays.
Monitor performance and address grievances: While individual department heads and supervisors would be in charge of what goes on with their staff day-to-day, HR is a last stop for what happens in a company. Especially in big companies, when employees aren’t doing their jobs well, HR may need to call them in and create plans to help them step up to the demands of their profession. Or if those employees are unhappy about their working conditions or their fellow employees, they go to HR. Can you be consistent, fair and pleasant? The best HR people are!
If you’d like to work in HR someday, you need to be more than just a great people-person. You need to understand how businesses operate. At Career Quest Learning Centers, our Associate Degree in Business Administration can help you get on the path to a career in business –even in HR. Contact us today to find out whether we’re a fit to your future. We have two campuses: Lansing - 877-481-4930 and Jackson - 877-365-8144. Give us a call and we’ll answer all your questions.