LANSING: 877-481-4930
JACKSON: 877-365-8144

Which One of These Entry Level IT Jobs Is Right for You?

Entry Level IT Jobs

 

You like computers. You’ve always considered yourself pretty tech-savvy. You’ve even thought that an IT career might be right for you. You just don’t know how to get started. Whether you’re just considering the field or have already begun to train for an IT career, here are few entry level positions you could aim for:

 

IT Support Specialist

What you would do

As an IT Support Specialist, you would set up, install, run, and troubleshoot computers and their software. You would maintain systems and all their components and assist with upgrades, service, and repairs and patches. If your company’s employees used tablets and smartphones, you might also be the go-to person for frequent updates, installations, and modifications. And you’d be the person teaching all about how the technology works and what to do when it doesn’t.

 

Good to know

Since computers and technology are really important to most companies, your role as an IT Support Specialist is vital. That means there may be days—and nights—when you’re on call to handle problems whenever they occur.

 

Desktop Support Specialist

What you would do

As a Desktop Support Specialist, you’d be focused on the individual computer and user. You would help set up computers and connect them to intra and internets, whether hard-wired or wireless. You might have to set up user computers and accounts, or troubleshoot network, hardware and software issues when things go wrong. If you’re a Desktop Support Specialist within an organization, you may only need to travel from department to department. But if you worked for a computer company offering IT support and repair, you might work remotely or onsite to help customers get up and running—and stay that way.

 

Good to know

If you want to be a great Desktop Support Specialist, keep up with technology trends and be ready to make recommendations on how to incorporate new technologies into existing systems and platforms.

 

Help Desk Technician

What you would do

Have you ever called a tech help line? The person on the other end of the line seems to know a lot about what’s going on with your new computer or program, don’t they? That’s because they do! If you were a Help Desk Technician, your job would be to provide technical support to users who are having trouble with their computer or its programs. Most Help Desk Technicians never enter someone’s home or office; they do all their work remotely. But a few are on-the-go, bringing their troubleshooting skills directly to the end-user.

 

Good to know

In your role as a Help Desk Technician, your most important job is to diagnose problems. Sometimes they’re fixable by you, but sometimes, you’ll just pass along your good info to people who are experts.

 

If you’ve ever thought about an IT career, start with training from Career Quest Learning Centers. You could earn your Associate of Applied Science Degree in Network Administration in as little as 15 months. Give us a call in Jackson at 877-365-8144 or Lansing at 877-481-4930 to get started now.

 

SUCCESS STORY

"I 100% know that I wouldn’t be there if it weren’t for my experience and training at Career Quest."

SUCCESS STORY

“This program is good because it’s daily, it doesn’t give you time for slack. There is also lots of hands-on help, you’re not just left to do it all on your own. I was in college before and it just didn’t work out. Career Quest worked for me.”