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COVID-19 Preparedness and Response Plan

Posted: August 5, 2020

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Effective Monday, August 3, 2020

Definition:

Career Quest Learning Centers, Inc.’s COVID-19 Preparedness and Response Plan has been established to provide to protect Career Quest Learning Centers, Inc. employees and students during the COVID-19 crisis.

This plan is dynamic, which means it will be revised as required to adequately address the needs posed by the COVID-19 crisis changes and the ongoing updates from State, OSHA, and CDC information and requirements. The Occupational Safety and Health Administration (OSHA) “Guidance on Preparing Workplaces for COVID-19” and the Center for Disease Control (CDC) “Interim Guidance for Businesses and Employers Responding to Coronavirus Disease 2019 (COVID-19), July 22 2020” provide the most updated information and guidance available from these two agencies. This plan can be viewed on www.careerquest.edu.

Criteria:

(Michigan Executive Orders: 2020-91, 2020-114, 2020-145, and 2020-161 )

  1. All businesses or operations that require their employees to leave the homes or residences for work must, at a minimum:
    1. Develop a COVID-19 preparedness and response plan, consistent with recommendations in Guidance on Preparing Workplaces for COVID-19, developed by the Occupational Health and Safety Administration (“OSHA”) and available here.
    2. Within two weeks of resuming in-person activities, a business’s or operation’s plan must be made readily available to employees, labor unions, and customers, whether via website, internal network, or by hard copy.
    3. Designate one or more worksite supervisors to implement, monitor, and report on the COVID-19 control strategies developed under subsection (a). The supervisor must remain on-site at all times when employees are present on site. An on-site employee may be designated to perform the supervisory role.
    4. Provide COVID-19 training to employees that covers, at a minimum:
      1. Workplace infection-control practices.
      2. The proper use of personal protective equipment.
      3. Steps the employee must take to notify the business or operation of any symptoms of COVID-19 or a suspected or confirmed diagnosis of COVID-19.
      4. How to report unsafe working conditions.
    5. Provide any communication and training on COVID-19 infection control practices in the primary languages common in the employee population.
    6. Place posters in the languages common in the employee population that encourage staying home when sick, cough and sneeze etiquette, and proper hand hygiene practices.
    7. Conduct a daily entry self-screening protocol for all employees or contractors entering the workplace, including, at a minimum, a questionnaire covering symptoms and suspected or confirmed exposure to people with possible COVID-19.
    8. Keep everyone on the worksite premises at least six feet from one another to the maximum extent possible, including through the use of ground markings, signs, and physical barriers, as appropriate to the worksite.
    9. Provide non-medical grade face coverings to their employees, with supplies of N95 masks and surgical masks reserved, for now, for health care professionals, first responders (e.g., police officers, fire fighters, paramedics), and other critical workers.
    10. Require face coverings to be worn when employees cannot consistently maintain six feet of separation from other individuals in the workplace, and consider face shields when employees cannot consistently maintain three feet of separation from other individuals in the workplace. 
    11. Require face coverings in shared spaces, including during in-person meetings and in restrooms and hallways.
    12. Increase facility cleaning and disinfection to limit exposure to COVID-19, especially on high-touch surfaces (e.g., door handles), paying special attention to parts, products, and shared equipment (e.g., tools, machinery, vehicles).
      1. Adopt protocols to clean and disinfect the facility in the event of a positive COVID-19 case in the workplace. 
    13. Make cleaning supplies available to employees upon entry and at the worksite and provide time for employees to wash hands frequently or to use hand sanitizer.
    14. When an employee is identified with a confirmed case of COVID-19:
      1. Immediately notify the local public health department, and
      2. Within 24 hours, notify any co-workers, contractors, or suppliers who may have come into contact with the person with a confirmed case of COVID-19. 
        1. An employer will allow employees with a confirmed or suspected case of COVID-19 to return to the workplace only after they are no longer infectious according to the latest guidelines from the Centers for Disease Control and Prevention (“CDC”) and they are released from any quarantine or isolation by the local public health department.
    15. Follow Executive Order 2020-36, and any executive orders that follow it, that prohibit discharging, disciplining, or otherwise retaliating against employees who stay home or who leave work when they are at particular risk of infecting others with COVID-19.
    16. Establish a response plan for dealing with a confirmed infection in the workplace, including protocols for sending employees home and for temporary closures of all or part of the workplace to allow for deep cleaning.
    17. Restrict business-related travel for employees to essential travel only.
    18. Encourage employees to use personal protective equipment and hand sanitizer on public transportation.
    19. Promote remote work to the fullest extent possible.
    20. Adopt any additional infection-control measures that are reasonable in light of the work performed at the worksite and the rate of infection in the surrounding community.
  2. Offices must:
    1. Assign dedicated entry point(s) for all employees to reduce congestion at the main entrance.
    2. Provide visual indicators of appropriate spacing for employees outside the building in case of congestion.
    3. Take steps to reduce entry congestion and to ensure the effectiveness of screening (e.g., by staggering start times, adopting a rotational schedule in only half of employees are in the office at a particular time).
    4. Increase distancing between employees by spreading out workspaces, staggering workspace usage, restricting non-essential common space (e.g., cafeterias), providing visual cues to guide movement and activity (e.g., restricting elevator capacity with markings).
    5. Prohibit social gatherings and meetings that do not allow for social distancing or that create unnecessary movement through the office. Use virtual meetings whenever possible.
    6. Provide disinfecting supplies and require employees wipe down their work stations at least twice daily.
    7. Post signs about the importance of personal hygiene.
    8. Disinfect high-touch surfaces in offices (e.g., whiteboard markers, restrooms, handles) and minimize shared items when possible (e.g., pens, remotes, whiteboards).
    9. Institute cleaning and communications protocols when employees are sent home with symptoms.
      1. Notify employees if the employer learns that an individual (including a customer, supplier, or visitor) with a confirmed case of COVID-19 has visited the office.
      2. Suspend all non-essential visitors.
        1. Restrict all non-essential travel, including in-person conference events.
      3. Limit waiting-area occupancy to the number of individuals who can be present while staying six feet away from one another and ask patients, if possible, to wait in cars for their appointment to be called.
      4. Mark waiting rooms to enable six feet of social distancing (e.g., by placing X’s on the ground and/or removing seats in the waiting room).
      5. Enable contactless sign in (e.g., sign in on phone app) as soon as practicable.
      6. Conduct a common screening protocol for all patients, including a temperature check and questions about COVID-19 symptoms.
      7. Place hand sanitizer and face coverings at main entrance.
      8. Require employees to make proper use of personal protective equipment in accordance with guidance from the CDC and OSHA.
      9. Require staff and students to wear a face covering when in the facility, except as necessary for identification or to facilitate an examination or procedure.
      10. Install physical barriers at sign-in, temperature screening, or other service points that normally require personal interaction (e.g., plexiglass, cardboard, tables).
      11. Limit the number of appointments to maintain social distancing and allow adequate time between appointments for cleaning.
      12. Deep clean classrooms between classes.
        1. Establish procedures for building disinfection in accordance with CDC guidance if it is suspected that an employee or patient has COVID-19 or if there is a confirmed case.
      13. Limit direct interaction with customers by using electronic means of communication whenever possible.
      14. Gloves should be worn when practical and disposed of in accordance with guidance from the CDC.
      15. Train employees who interact with customers, students, and staff on how to:
        1. Monitor and enforce compliance with the facility’s COVID-19 protocols.
        2. Frequently disinfect high-touch surfaces throughout the day.
        3. Disinfect and deep clean the facility after each day.
        4. Close self-serve food or drink options, such as buffets, salad bars, and drink stations.
        5. Reduce class sizes, as necessary, to enable at least six feet of separation between individuals.
        6. Make hand sanitizer, disinfecting wipes, soap and water, or similar disinfectant readily available.
        7. Ensure that ventilation systems operate properly.
        8. Increase introduction and circulation of outdoor air as much as possible by opening windows and doors, using fans, or other methods.
        9. If an employee becomes or reports being sick, disinfect the workstation used and any tools handled by the employee.
        10. Provide personal protective equipment that is disposable if possible or else, if reusable equipment is provided, ensure proper disinfection and storage in a clean location when not in use.
      16. Employers must maintain a record of the requirements set forth in subsections 1(c) (training), (d) (screening protocol), and (k) (required notifications).
        1. Restrict the number of workers present on premises to no more than is strictly necessary to perform the in-person work permitted under this order.
        2. Promote remote work to the fullest extent possible.
        3. Require masks to be worn when workers cannot consistently maintain six feet of separation from other individuals in the workplace, and consider face shields when workers cannot consistently maintain three feet of separation from other individuals in the workplace.
        4. Increase standards of facility cleaning and disinfection to limit worker and patron exposure to COVID-19, as well as adopting protocols to clean and disinfect in the event of a positive COVID19 case in the workplace.
        5. Adopt policies to prevent workers from entering the premises if they display respiratory symptoms or have had contact with a person with a confirmed diagnosis of COVID-19.
        6. Adopt any other social distancing practices and mitigation measures recommended by the CDC.
        7. Designate one or more worksite supervisors to implement, monitor, and report on the COVID-19 control strategies (Appendix A). The supervisor must remain on-site at all times when employees are present on site. An on-site employee may be designated to perform the supervisory role.
        8. Provide COVID-19 training to employees that covers, at a minimum: 
          (1) Workplace infection-control practices.
          (2) The proper use of personal protective equipment. 
          (3) Steps the employee must take to notify the business or operation of any symptoms of COVID-19 or a suspected or confirmed diagnosis of COVID-19. 
          (4) How to report unsafe working conditions.
        9. Conduct a daily entry self-screening protocol for all employees or contractors entering the workplace, including, at a minimum, a questionnaire covering symptoms and suspected or confirmed exposure to people with possible COVID-19.
        10. Keep everyone on the worksite premises at least six feet from one another to the maximum extent possible, including through the use of ground markings, signs, and physical barriers, as appropriate to the worksite.
        11. When an employee is identified with a confirmed case of COVID-19, within 24 hours, notify both: 
          (1) The local public health department
          (2) Any co-workers, contractors, or suppliers who may have come into contact with the person with a confirmed case of COVID-19.
        12. Establish a response plan for dealing with a confirmed infection in the workplace, including protocols for sending employees home and for temporary closures of all or part of the worksite to allow for deep cleaning.

Preparedness and Response:

  1. Campus Staffing:
    1. Authorized Career Quest staff members may work at a campus location to complete necessary work duties. Those staff members must be pre-approved by their direct supervisor and must adhere to all Career Quest Learning Centers, Inc. COVID-19 Preparedness and Response Plan requirements.
    2. Per Executive Order 2020-77 10(i), students and instructors will be permitted to complete medical program lab competency work on campus. Proficiency lab attendance size is outlined in Career Quest Learning Centers, Inc.’s COVID-19 Preparedness and Response Plan.
  2. All students, staff, and visitors who enter a Career Quest Learning Centers, Inc. campus are required to complete a health screening procedure. This procedure includes:
    1. Completion of a COVID-19 health survey
    2. Taking their temperature using a ‘no touch’ thermometer.
  3. Career Quest Learning Centers, Inc. will provide COVID-19 instruction to all Career Quest staff members required to enter a Career Quest Learning Centers, Inc. campus. This instruction includes:
    1. Safe practice training.
    2. The proper use of PPE.
    3. Required actions and notifications if staff, students, or visitors exhibit any symptoms of COVID-19.
    4. Methods of reporting unsafe working conditions.
  4. Career Quest Learning Centers, Inc. has created a COVID-19 Response Policy and Procedure document (Appendix B) that outlines the following requirements for students, staff, and visitors who enter a Career Quest Learning Centers, Inc. campus. All individuals must:
    1. Abide by personal distance requirements while on any campus location.
    2. Abide by facial covers while on any campus location.
    3. Work remotely if sick. Career Quest Learning Centers, Inc. will prohibit any person who is sick, who displays symptoms of sickness, or has had direct contact with someone who has had a confirmed diagnosis of COVID-19, from entering any campus location.
    4. Report to a Career Quest Learning Centers, Inc. staff member any individuals identified who have been confirmed for having contracted COVID-19.
      The CDC has disseminated the following information relative to COVID-19 symptoms:
      1. Symptoms may appear two to fourteen days after exposure to the virus. People with these symptoms may have COVID-19:
        1. Cough
        2. Shortness of breath or difficulty breathing
        3. Fever
        4. Chills
        5. Muscle pain
        6. Sore throat
        7. New loss of taste or smell
      2. This list is not all possible symptoms. Other less common symptoms have been reported, including gastrointestinal symptoms like nausea, vomiting, or diarrhea. “Criteria for Return to Work for Healthcare Personnel with Suspected or Confirmed COVID-19 (Interim Guidance)
  5. Communication:
    If a confirmed case of COVID-19 is identified at any Career Quest Learning Centers, Inc. campus location, the following actions must immediately be taken:
    1. Worksite Supervisor must provide notification within twenty-four hours to:
      1. The public health department in the campus location’s home town
      2. All students, staff members, and visitors that may have been in the campus within the last 30 days
      3. Temporary closure of campus location
      4. Immediate deep cleaning and sanitation of affected campus location
  6. Campus preventative maintenance:   
    1. Career Quest Learning Centers, Inc. has boosted campus cleaning and disinfecting, using medical-grade cleaners to kill the COVID-19 virus that can live on any campus surface.  
    2. Cleaning and disinfecting will be increased to sanitize the campus multiple times as needed. 
  7. Personal Protective Equipment (PPE):   
    Career Quest Learning Centers, Inc. will have a sufficient quantity of gloves, facial masks, thermometers, and safety screens for all campus locations. This PPE will be provided to all employees, students, and visitors as needed.  
  8. Technological Assets:
    Hundreds of laptop computers are available to students as needed. MS Teams, SIMTICS, and added Moodlerooms modules are examples of software that Career Quest Learning Centers, Inc. is utilizing to provide high-quality distance education delivery of courses.

Appendix A

Worksite Supervisor Roster

Worksite supervisors will implement, monitor & report on COVID‐19 Preparedness & Response Plan. A worksite supervisor will be scheduled to be present at each campus at all times when students and staff are present. An onsite staff member other than the worksite supervisor may be designated to perform the supervisory role as necessary.

Lansing, Main Campus

Mollie Woodworth
Campus President/VP of Student Affairs
mwoodworth@careerquest.edu

Bob Moyer
Regional Director of Student Success
bmoyer@careerquest.edu

Laura McDowell
Academic Coordinator
lmcdowell@careerquest.edu

Jackson, Branch Campus

Doreen Kellum
Campus President
dkellum@careerquest.edu

Mary Lou Howe
Medical Faculty
mhowe@careerquest.edu

Tera Miller
Medical Faculty
tmiller@careerquest.edu

Mt. Pleasant, Branch Campus

Shelby Dalgleish
Campus President
sdalgleish@careerquest.edu

Brooke Allen
Director of Career Services
ballen@careerquest.edu

Bay City, Branch Campus

Cassie Ferrer
Campus President
cferrer@careerquest.edu

Valarie Johnson
Medical Faculty
vjohnson@careerquest.edu

Appendix B

Career Quest Learning Centers, Inc. COVID-19 Response Policy and Procedure
Effective Monday, August 3, 2020

 Career Quest Learning Centers, Inc.’s COVID-19 Response Policy and Procedure, using guidance from the Occupational Safety and Health Administration (OSHA) “Guidance on Preparing Workplaces for COVID-19”, and the Center for Disease Control (CDC) “Interim Guidance for Businesses and Employers Responding to Coronavirus Disease 2019 (COVID-19), May 2020”, has been created to protect Career Quest Learning Centers, Inc.’s students, staff members, and visitors. The following requirements must be adhered to without exception:

  1.  A facial mask covering the nose and mouth must be used within any Career Quest Learning Centers, Inc. campus.
  2. Extreme restraint must be exerted to avoid touching eyes, nose, and mouth.
  3. All students and staff members must adhere to six-foot distancing requirements. Additional distancing requirements may be necessary as needed and will be communicated by campus worksite supervisors.
  4. Frequent use of soap and water must be used for a minimum of twenty seconds (or alcohol-based hand sanitizer if soap and water is unavailable.)
  5. Coughs and sneezes must be covered with a tissue or sleeve.
  6. Frequently-touched surfaces must be cleaned and disinfected frequently.
  7. Any student/staff member/visitor who is sick (see page 6 for symptoms) must not enter any campus location and must contact their instructor/supervisor/staff member by phone or email and may only return after they meet the CDC’s “Criteria for Return to Work for Healthcare Personnel with Suspected or Confirmed COVID-19 (Interim Guidance)”.
  8. Career Quest Learning Centers, Inc. at its discretion, may deny entry to anyone who does not meet Career Quest Learning Centers, Inc. COVID-19 self-screening survey requirement and ‘no-touch’ thermometer temperature check. A person with a fever of 100.4 °F or 38 °C or higher will be denied entry.
  9. All students, staff members, and visitors diagnosed with COVID-19 after visiting a Career Quest Learning Centers, Inc. campus location are asked to notify campus administration immediately. Under Executive Order 2020-161 Section 2, within twenty-four hours of any student, staff member, or visitor being diagnosed with COVID-19, the worksite supervisor must notify the local public health department and all students, coworkers, visitors with whom the person has come in contact. This communication will strictly follow the Health Insurance Portability and Accountability Act (HIPAA) privacy rules and Family Educational Rights and Privacy Act (FERPA) rules.