“I’m enrolled at Career Quest so I can be better at the job I have now. I’ve learned how to recognize health symptoms before they turn into a health care crisis. More knowledge means I help my patients lead the best lives possible.”
Medical Assistant Program, Jackson Campus
Tammy’s co-workers and patients would say she’s now at head of the pack in terms of her excellent quality of care. A recent graduate of the Career Quest Medical Assistant program, Tammy was recently named a Health Care Angel by Jackson Magazine!
Tammy was nominated for her care and compassion with senior residents at an assisted living facility. She is a self-proclaimed life-long learner who went back to school to advance her knowledge. Since starting at Career Quest, she’s obtained certificates of completion for venipuncture and lab processing, electronic medical billing and more.
“I’ve been like a sponge,” she says. “I get excited about what I’m learning because I know I can apply it to help others.”
Tammy started working in housekeeping at Lloyd Ganton Retirement Centers in 2006. Today, she’s the Jackson Care Connection Manager at the Arbor Oaks Living Center in Jackson, Michigan. Her role uses all the education she’s had, including the nine month Medical Assistant program that she completed at Career Quest in September of 2011. Before that, Tammy had taken some classes at the Jackson Community Classes. She knew she wanted more.
It has not always been easy. Tammy has faced down breast cancer and believes it gives her more empathy for residents who are facing difficult times.
Jackson Magazine quotes Arbor Oaks co-manager Sherry Ambs in an article on the Health Care Angel awards. Ambs says, “Tammy is so patient with each resident and is always ready to assist or give a tender hug. Her concern goes above and beyond just giving medications and taking vitals – it’s the lasting relationship she gives.”